Last updated October 29, 2026
All orders are fulfilled by Acuaminos PLLC from our facility in Arizona and ship only to addresses within the United States.
Handling time
Orders are packed and handed to the carrier within 1 to 2 business days (Monday through Friday, excluding US federal holidays). Orders placed after 2:00 pm Arizona time, or on a weekend or holiday, are counted from the next business day. You receive an email with the tracking number as soon as the carrier scans the package.
Shipping rates and delivery times
Shipping is calculated at checkout before you pay. Orders of $100 or more qualify for free standard shipping within the United States; orders under that amount are charged the flat standard rate shown at checkout. Standard shipping normally arrives in 3 to 5 business days after it leaves our facility. Delivery estimates are provided by the carrier and are not guaranteed.
Packaging
Peptides are shipped as lyophilized (freeze-dried) powder in sealed glass vials, which are stable at ambient temperature for the duration of transit. No cold packs are required. Packages are plain and discreet and are labeled for laboratory use only.
Address accuracy
Please check your shipping address before placing an order. Packages returned to us because of an incorrect or incomplete address can be reshipped at the buyer’s expense. We cannot ship to freight forwarders, PO boxes that reject carrier deliveries, or addresses outside the United States.
Tracking and delivery problems
Every order gets a tracking number by email. If tracking shows no movement for 7 business days, or the package is marked delivered but has not arrived, contact us with your order number and we will open a carrier trace and reship if needed. Damaged, missing or incorrect items are handled under our Returns & Refunds policy.
Order changes and cancellations
Orders can be changed or cancelled free of charge until they are handed to the carrier. Email us as soon as possible with your order number. Once a package has shipped, our Returns & Refunds policy applies.
Research use only
All products are sold strictly for laboratory research. By placing an order you confirm that you are at least 21 years of age and are purchasing for legitimate research purposes.
Questions
Acuaminos PLLC (doing business as Acu Aminos)
Email: admin@acuaminos.com
Hours: Mon-Fri, 9am-5pm MST